Terms & Conditions

You agree to use the site lawfully and in a way that does not disrupt the experience, harm other users, or interfere with the platform or its infrastructure.

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials.

We aim to keep pricing, stock status, and product descriptions current, but occasional changes or errors may occur before an order is fully confirmed.

We may cancel or adjust an order that cannot be fulfilled due to availability, payment issues, or clear pricing errors, and we will communicate when possible.

Return and exchange eligibility depends on the product category, condition, and whether an item is bespoke, made-to-order, or otherwise restricted.

For exceptional situations, our concierge team will review the case and guide the next steps based on the item and order history.

All trademarks, imagery, written content, and design elements on the platform belong to Luxe or its licensors and may not be reused without permission.

To the extent allowed by law, Luxe is not liable for indirect or consequential loss arising from use of the platform or temporary service interruptions.